Refund policy

Return and Refund Policy

Thank you for shopping at Basedfindz.com. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

1. Returns

• You have 30 calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be unused and in the same condition that you received it.

• Your item must be in the original packaging.

• All returns must include a receipt or proof of purchase.

2. Non-Returnable Items

• Certain types of items cannot be returned, such as personalized toys, used battery-operated gadgets, or items marked as "Final Sale."

• Please contact us if you have questions or concerns about your specific item.

3. Damages and Issues

• Please inspect your order upon reception. Contact us immediately at support@basedfindz.com if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

4. Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item.

• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

   

5. Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

   

6. Contact Us

If you have any questions on how to return your item to us, contact us at:

• Email: support@basedfindz.com

• Phone: +1 (570) 634-8562